Wednesday, October 15, 2014

How to Fix Shockwave

For those who have not experienced it yet, Shockwave is causing many websites to freeze up. This can be extremely annoying regardless of what platform you use. For Windows users, there is an easy fix (see Shockwave Fix for Windows below).

If you find the Shockwave plug-in is causing your browser to crash, a temporary solution is to disable the plug-in in your browser:

Google Chrome:

1. In the address bar, type: chrome:plugins
2. Click Disable by the Adobe Flash Player plug-in.

Internet Explorer:

1. Click on Tools menu if available or the gear icon (top right),
2. Click Internet options and then the Programs tab.
3. Choose Show All add-ons from the drop-down if Shockwave does not appear in the list.
4. Click on Manage add-ons and select Shockwave Flash Object.
5. Click Disable button below.

Firefox:

Firefox will automatically prompt you if a plug-in is failing and give you the option to disable it for a particular page. Note that the same issue may re-occur if the site has multiple pages that use Shockwave.

Shockwave Fix for Windows:

Since many sites like Yahoo over-depend on Shockwave, disabling the plugin may not be a viable option. Other solutions include re-installing the plug-in or reporting the site. Note that reporting the site in Internet Explorer via the Tools menu (or gear icon - top right) will sometimes trigger an automatic Windows update within 24 hours that addresses the issue. This worked twice for me in the past but keep in mind that the update will occur in the background but not be applied until it is both fully downloaded/installed and your PC has been restarted after the install is completely finished. Windows will automatically prompt you when the restart is necessary provided you do not change the default update settings.

For more tips on how to correct Shockwave, visit:

www.shockwave.com/help/faq_flashplayer.jsp

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