Comcast has done it again! What the company doesn't tell you is that if their X1 self-install kit fails, you will not have television access until a technician is able to come. This left my mother with no cable for 10 days after my sister tried to upgrade. Apparently, the signal is not strong enough and Comcast won't allow you to use the old working box after you signup for their crummy X1 Platform! Great job guys! You've certainly re-earned the title as the "worst company in America" again!
I wish I could say my experiences with them have been better but they bully you into paying for two accounts if you have even a small home office regardless of the fact that you are the only one in the house using a business connection! This is a sure fire way to guarantee bad service and plenty of unhappy customers! If that isn't bad enough, the unauthorized changing of appointments to different days and unwillingness to give discounts to customers who have been with them for years makes me conclude this company really has no clue what damage their policies and own employees are doing.
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